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The ins-and-outs of how to get your gear or send it back

We currently offer FREE Ground Shipping for all U.S. orders $99 and up. And if you want free shipping on ALL orders, no minimums, just join our Groundbreakers Loyalty Program. Please refer to the correct tab to determine shipping costs. The posted delivery times are estimates but will help you identify the shipping option that is right for you.

shipping and handling fees

Please note that we process orders very quickly, this means that once an order is placed we are unable to modify your shipping method. We apologize for any inconvenience, and we hope that our faster processing times work to your advantage.


Thank you for your order! Carhartt has been outworking them all since 1889, and we pride ourselves on the quality of our hardworking clothing. We hope you’re happy with your order. If you are not satisfied for any reason, we will be happy to accept a return. To begin your return, find the order number that appears on both the order confirmation email and the shipping invoice that arrived with your gear.

We only accept returns from orders placed on All refunds will be credited in the method of payment you used on the original purchase. Original shipping costs, if any, are unfortunately non-refundable.

Please contact us if a product is defective, damaged, or different from what you ordered at 1-800-833-3118.

How to make a return:

STEP 1: Begin by entering your order number and email address.
STEP 2: Select the items and reason for the return.
STEP 3: Include the Carhartt Return Copy in your return package so we can process the return.
STEP 4: Attach the UPS Return Address Label found in the return portal to your package.

If you do not have the original packing slip, please include a note inside the return package with the following information: reason for returning item(s), order number, purchaser’s name, address, and telephone number. Your order number can be found in your confirmation/shipment email, through Order History in ‘My Account’ on, or by calling Carhartt Customer Service at 1-800-833-3118. To find the UPS location nearest to you, please go to: Still have questions about returns? Email or give us a call at 1-800-833-3118.


We want you to get your order as soon as possible, so we begin processing it immediately after you place it. Once your order has been submitted, we are unable to cancel or make changes to the order. Please review your order very carefully prior to clicking the ‘Place Order’ button on checkout page.If you have questions about your order, please contact us.